Cancellation Policy
Cancellation Policy
OmniaPiel’s cancellation policy applies to all appointments, including consultations and treatments. Cancellations or reschedules require a 96-hour notice; otherwise, the deposit will be forfeited. To reschedule, contact the front desk at your chosen location. Unconfirmed appointments through automated texts or emails are canceled automatically, resulting in a forfeited deposit. Follow-up appointments and series treatments are deposit-exempt but will incur a $100 fee if canceled or rescheduled with less than 96-hour notice. This policy is active seven days a week.
Grace Period
OmniaPiel enforces a 10 minute grace period to all of our clients. In the event you are more than 10 minutes late to your scheduled appointment, it is our office policy that it is up to the practitioner's availability to honor that appointment or to reschedule at a later date. In the event that your service can not be provided, our late cancellation policy will be enforced, and deposit will be forfeited.